Return Policy
If it ain't right, we'll make it right.
Wrong shirt showed up? Something's torn, misprinted, or otherwise not what you paid for? That's on us. Email customerservice@outlawapparelco.com and we'll get you squared away.
Sizing miss? Happens. We'll swap it for the right size as long as it's unworn and unwashed.
The window for a return is 30 days from purchase. This policy can change, but that's where it's at right now.
Couple things worth saying: a shirt that's been worn and washed a dozen times isn't a return; it's a shirt. And if it wore out early, don't return it — see below. We'd rather it keep working for you than come back to us.
The Take-Back Program
Wear it out. Then send it back.
Here's the deal. We'd rather sell you one shirt you wear for ten years than five you wear for two. So when one of ours is finally done — holes in the shoulders, collar shot, faded past saving — don't throw it in the trash.
Mail it back to us, and we'll put $10 credit toward your next one.
What happens to the old one: it gets cut down into shop rags, or the fabric gets recycled. Either way, it doesn't end up in a landfill on our lands or anywhere else.
How it works:
Email customerservice@outlawapparelco.com with your order number and a photo of the shirt.
We send you a shipping label.
Credit hits your account when it lands.
A few ground rules: It's got to be one of ours. It's got to be actually worn out — not last season's design you got tired of. And condition doesn't matter; we're not judging. Stained, patched, faded, thin as paper. That means it did its job.